1. COMMITMENT TO DIGITAL INCLUSION AND EQUAL ACCESS

Reyes Commercial Capital LLC (“Reyes Commercial Capital,” “we,” “us,” or Our”) is deeply committed to ensuring digital accessibility, operational inclusion, and equal user experience for all natural persons interacting with our digital infrastructure, including business owners, guarantors, and applicants with disabilities. We continuously invest financial and technological resources to optimize our website, portals, application submission tools, and digital document pipelines (collectively, the “Website”) to render them highly usable and accessible, ensuring that all individuals have full and equal enjoyment of our commercial services.

2. COMPLIANCE METRICS AND CONFORMANCE STANDARDS

To satisfy our digital inclusion objectives, Reyes Commercial Capital targets comprehensive alignment with the World Wide Web Consortium’s (W3C) Web Content Accessibility Guidelines 2.1 at Conformance Level AA (WCAG 2.1 AA). These international criteria define technical specifications to maximize web content accessibility for individuals possessing visual, auditory, motor, cognitive, or speech impairments. Our developmental workflows systematically integrate these criteria into our software architecture, user interface components, and content design models.

3. IMPLEMENTED SYSTEMIC ACCESSIBILITY FEATURES

Our digital environment employs various technical and architectural features engineered to facilitate seamless user interaction, including but not limited to:

• Robust Keyboard Navigation: Structural code configured to allow the complete traversal of application forms, drop-down menus, and portal links using a keyboard interface without requiring a mouse.

• Screen Reader Compatibility: Ingestion of structural ARIA (Accessible Rich Internet Applications) attributes, explicit semantic HTML tags, and comprehensive text equivalents (Alt-Text) for all non-text assets to facilitate interpretation by assistive text-to-speech software.

• Optimized Color Contrast Matrix: Systematic deployment of contrast ratios meeting or exceeding WCAG standards for text, structural boundaries, and user interface elements against background fields to ensure visibility for low-vision users.

• Responsive Scaling and Zoom Integration: UI scaling frameworks that support browser-level magnification and layout reflow up to 200% without experiencing loss of functionality, clipping, or overlapping text.

4. ONGOING REMEDIATION, REVIEWS, AND TECH LIMITATIONS

Reyes Commercial Capital conducts routine, proactive accessibility audits of our web infrastructure utilizing automated testing utilities, manual user testing workflows, and specialized assistive technology evaluations. Despite our rigorous efforts to achieve universal accessibility, certain legacy code segments, document formats (such as specific historical PDF application forms), or embedded third-party software plug-ins (including read-only bank verification portals, maps, or external document scanners) may present temporary technical hurdles. We continuously collaborate with external technology partners to remediate these localized constraints as digital solutions evolve.

5. FEEDBACK PROTOCOLS, ASSISTANCE, AND CONTACT INFORMATION

If you encounter an accessibility barrier, experience structural difficulties navigating our application pipelines, or require an alternative accommodation to access our commercial funding options, we provide immediate, direct escalation channels to assist you:

• Dedicated Inbound Accessibility Desk: accessibility@reyescommercialcapital.com

• Toll-Free Corporate Support Infrastructure: [Insert Corporate Phone Number]

When lodging an inquiry or reporting a digital bottleneck, please provide the specific URL or document pathway, a brief description of the technical issue encountered, and your preferred method of delivery (e.g., text document or telephonic assistance). We aim to triage all accessibility requests within two (2) business days to provide alternative formats or manual application processing.

⚠️ Corporate Disclaimer: Digital accessibility litigation is highly active under Americans with Disabilities Act (ADA) Title III frameworks. Ensure your development team configures your site to match this statement (including alt text on images and keyboard navigation on forms) before deployment.